Terms of Service

Last Updated: January 25, 2026

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Professional Counseling Services website (the "Service") operated by Professional Counseling Services ("us", "we", or "our").

1. Agreement to Terms

By accessing and using this Service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use this Service. If you are under 18, you may use the Service only with the involvement of a parent or guardian. By using this Service, you represent and warrant that you meet these requirements.

2.2 Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to:

Provide accurate, current, and complete information during registration

Maintain the security of your password and account

Notify us immediately of any unauthorized use of your account

Be responsible for all activities that occur under your account

2.3 Prohibited Uses

You may not use the Service:

For any unlawful purpose or to solicit others to perform unlawful acts

To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances

To infringe upon or violate our intellectual property rights or the intellectual property rights of others

To submit false or misleading information

To interfere with or circumvent the security features of the Service

3. Counseling Services

3.1 Professional Relationship

The information provided through this Service is for informational purposes only. A therapeutic relationship is established only through formal consultation and the signing of appropriate consent forms. The website does not replace in-person professional mental health services.

3.2 Emergency Situations

This Service is not intended for emergency situations. If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room. For crisis support, contact the National Suicide Prevention Lifeline at 988.

3.3 Appointment Policies

Appointments must be canceled at least 24 hours in advance to avoid cancellation fees. Late arrivals may result in shortened sessions. We reserve the right to terminate services for non-payment or violations of these Terms.

4. Purchases and Payments

If you wish to purchase products or services through the Service, you may be asked to supply certain information relevant to your purchase including credit card information. You represent and warrant that:

You have the legal right to use any payment method(s) in connection with any purchase

The information you supply to us is true, correct, and complete

We reserve the right to refuse any order you place with us. Prices for products and services are subject to change without notice.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Professional Counseling Services and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

6. User Content

You retain all rights to any content you submit, post, or display through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Service.

7. Confidentiality and HIPAA Compliance

We are committed to maintaining the confidentiality of all client information in accordance with HIPAA and applicable state laws. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal and health information.

8. Limitation of Liability

In no event shall Professional Counseling Services, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State in which Professional Counseling Services operates, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us:

Email: contact@counselor.com

Phone: +1 (555) 123-4567

By using our Service, you acknowledge that you have read and understood these Terms of Service
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